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Cindy Chastain

Cindy is SVP, CX & Design, where she is focused on bringing the lens of customer experience, innovation and design to help differentiate the brand through connected product & marketing experiences. Before joining MasterCard, Cindy was both an experience strategist and Executive Creative Director at R/GA, working as part of the Business Transformation group. In this role she was focused on building consulting relationships with clients around brand, product innovation and customer experience. She was also responsible for overseeing the creative development of digital product, service and brand experiences. Primary clients included Nike, Volvo, HP, Verizon and Walmart. Her first career in filmmaking can be credited to her continued obsession with storytelling and how it informs great experience design. She holds an MFA in screenwriting from Columbia University and a B.S. in Radio, TV, FlIm from Northwestern University.

My Speakers Sessions

Saturday, November 21

15:00 GMT-03