Featuring a number of tools, processes and best practices gathered through our experience leading the UOL PagSeguro UX team, the leading provider of online payments in the Brazilian market (which has recently started entering the off-line world).
The team of 7 UX designers and 5 visual designers - each one with his/her own expertise and background - has the mission of attending a multifaceted business team focusing on different fronts at once (apps, on-line checkout, off-line sales etc.) while keeping the whole experience as cohesive and efficient as possible for both customers and on-line and off-line merchants. All of that while working on an agile schedule with more than 10 development teams.
